FAQ

What currency do we use on our website? 

Please note that all prices are in US dollars. 

Who are we?

Founded in Canada, Sports Health Solutions is a distributor of world’s best sports and health recovery products.

What do we offer? 

We passionately provide recovery solutions to professional athletes, sportswomen and sportsmen to help them achieve their highest potential.

Please contact us directly in case you have any further questions. 

 

 

 

RETURN POLICY

30-day Money Back Guarantee - Return and Exchange Policy

  • In the unlikely event that you are not satisfied with your purchase, you may return it within thirty (30) days of the delivery date.
  • Returns must be shipped within 30 days of the delivery date; exchanges must be shipped within 30 days of the delivery date.
  • Products and packaging must be returned in new and undamaged condition. Any product(s) showing signs of wear or being soiled in any way will be deemed "unacceptable" and you will be so notified. Unacceptable returns and/or exchanges may be reshipped to you following payment of an inspection/shipping fee.
  • Returned items will be subject to a 7.5% restocking fee. A returned item is an item that is being sent back for credit to be applied to your credit card.
  • If you refuse delivery of your order for any reason, you will be refunded the cost of your order less shipping fees.
  • All partial or full refunds will be posted to the credit card used for purchase.
  • Sport Health Solutions is not responsible for items lost or damaged during shipping.

 

SHIPPING POLICY

  • All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
  • If Nubis products are in stock, we will ship within 2-3 days. In case it is not in stock or/and it is a custom logo order, please allow 3-4 weeks for your order to be shipped.
  • Shipping charges for your order will be calculated and displayed at checkout.

 

PRIVACY POLICY


"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."